10-30-2018 02:55 PM
Welcome to our forum community! During the holiday season, especially during the hugely busy Black Friday weekend leading into Cyber Monday week, Best Buy takes a lot of orders!
So, what can you do to help keep yourself abreast of your order status? Here's some tips that may help:
Please know that due the volume of orders that come in, it's not feasible for us to check every customer's order status within our normal turnaround time (as much as we would like to).
TL;DR Version: We're able to provide the same information that you can see by checking your order status here.
We thank you for your patience and understanding and Happy Holidays!