08-01-2013 10:25 PM
I purchased a lot of the Weider 600g 90% protein powder in June and it all arrived on June 15. I called customer service to ask if there would be a possibility in a return and she said no because I am past the 30 day policy. However, all of the products are unopened. Also, I was reading around the forums and there is leniency past the 30 day policy - and that is for OPENED products such as electronic pianos, TVs, etc. Here I have unopened products that are past the 30 day policy. Can someone shed some light on this issue?
08-06-2013 10:47 AM
Did you happen to make your purchase on BestBuy.ca, our Canadian website? If so, then you would need to contact Best Buy Canada for assistance and additional information -- this forum is intended as a support channel for U.S.-based purchases only. Best Buy Canada's support team can be reached by calling 1-866-BEST-BUY (1-866-237-8289) or by completing a contact request form on the following page:
Alternatively, you may wish to post on Best Buy Canada's community forum: