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Posts: 1
Registered: ‎08-01-2013

Returns after 30 days?

I purchased a lot of the Weider 600g 90% protein powder in June and it all arrived on June 15. I called customer service to ask if there would be a possibility in a return and she said no because I am past the 30 day policy. However, all of the products are unopened. Also, I was reading around the forums and there is leniency past the 30 day policy - and that is for OPENED products such as electronic pianos, TVs, etc. Here I have unopened products that are past the 30 day policy. Can someone shed some light on this issue?

Posts: 11,130
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Registered: ‎09-29-2008

Re: Returns after 30 days?

Hi jasondu,


Did you happen to make your purchase on, our Canadian website? If so, then you would need to contact Best Buy Canada for assistance and additional information -- this forum is intended as a support channel for U.S.-based purchases only. Best Buy Canada's support team can be reached by calling 1-866-BEST-BUY (1-866-237-8289) or by completing a contact request form on the following page:


Alternatively, you may wish to post on Best Buy Canada's community forum:

Aaron|Social Media Specialist | Best Buy® Corporate