If you're looking to trade in your phone, or hand it down to a friend or family member, you probably don't want to hand over your data, pics, music or apps with it. Here are the steps you'll want to take before giving your phone to someone else.

Looking to upgrade your old smartphone by exchanging it with your service provider, trading it in at a local retailer, or handing it down to a friend or family member? You probably don’t want to hand over your data, pics, music or apps with it. Here are three steps you’ll want to take before giving your phone to someone else.

How to Upgrade your Operating System: A Geek Squad 2 Minute Miracle

Having the latest-and-greatest system has never been easier or more affordable.

I’ll confess. I’m excited. Windows 7 is almost here. Geek Squad Agents like me have been getting ready for this launch for a while now, and I wanted to share a few tools we’ve created to help you make the transition if you need them.