Mom Still Cannot Use Skype

by Geek Squad Agent on ‎12-19-2012 05:57 PM (13,364 Views)

So you bought your Mom and Dad a laptop last year so they could video chat with their grandkids. Everyone agreed it would be nice to video chat and were excited to begin using it. Unfortunately, once the holidays were over, the video chat idea lost some of its momentum. Oh, they tried it a couple of times, but your Dad just couldn’t get the hang of the camera and software – any tech for that matter – have always challenged your Mom. “Oh, we’ll just call you,” is their standard response these days.

Read more...

What Exactly is Geek Squad Computer Optimization?

by Geek Squad Agent on ‎09-29-2009 05:56 PM (15,597 Views)

If you’ve been shopping in Best Buy lately, you may have come across laptops with a big orange and white sticker declaring “THIS COMPUTER HAS BEEN TESTED AND SET UP BY THE GEEK SQUAD” along with the specific services performed, such as an “Optimization & Restore CD Creation.” So what does this mean for you as the new owner of that PC?

Read more...

Announcements
Welcome to our Best Buy Community Forums. Due to high incoming post volume, our current response time is 7-8 days. Please review floated posts and solutions posted, as this may assist you in answering your concerns. For more immediate assistance, please contact us at (888) 237-8289. We do not have any information as to when more PS5 or Xbox Series X/S pre-orders will be available.
Labels
Geek Squad Videos

Visit our Channel on