Anyone who has called upon Geek Squad to help them out of a tech jam probably noticed the badge our Agent had clipped to his or her belt. In front. On the Agent’s left side.

What most people don’t know is there is set of principles and standards surrounding the way an Agent handles their badge. For instance, according to tradition, an Agent is required to carry their badge at all times. And Agents “may not use your badge to obtain free donuts more than once a month.” The badge is a symbol of being a member of an elite band of technology warriors and Agents, as a group, take them very seriously.

In 1926, Robert H. Goddard launched the first liquid propellant rocket. In 1957, the Russians launched Sputnik 1, the first satellite in space. In 1969, the Americans put a man on the moon. And on December 1, 2012, Geek Squad sent an Agent’s badge into low orbit.

Windows 8 is finally here — and everywhere you go, people are talking about it. Most electronic retailers are now carrying Windows 8 devices (laptop & tablets) pre-loaded & ready to use, and people are beginning to purchase them and take them home.

While holidays may bring out our creative side, they also bring out our crazy side. Few things bring out both like holiday decorating. As a Geek Squad Agent I love to use technology, which in this case means one thing – a computer-controlled holiday light show. Here’s a break-down of how to to put together this year’s Halloween show.

Not a lot in our lives these days is more personal than those  cool slabs of connectivity in our pockets – our phones. No matter what systems power our devices – IOS or Android, RIM or Windows – we each make the device ours in countless ways by adding everything from apps to maps, from tunes to tweets.  It’s how we talk to the world, how we listen, how we play – and how we work.

At forty community-based camps this summer, Geek Squad Agents volunteer to teach youth tech basics in a fun and inspirational way; five camps tailored for military bases as part of national Joining Forces initiative