Robert Stephens: Geek Squad Founder Leaves Best Buy

by Geek Squad Agent on ‎03-07-2012 12:22 PM (15,154 Views)

Geek Squad was started by a person with a unique vision about computer repair 18 years ago.  Robert Stephens’ idea was to create a company that combined service and style into one package, known as the Geek Squad Agent.


Tens of thousands of Agents subsequently joined Robert in his role as Chief Inspector of the Geek Squad.  Through its relationship with Best Buy, Geek Squad expanded beyond computer repair, and now our ranks include Agents specializing in Home Theater, Car Audio, as well as TV and Appliance Repair.


Geek Squad also stretched beyond the U.S. thanks to the work of Robert Stephens, with Agents joining us from countries like Canada, the UK and Mexico.  Our Agents also became accessible remotely, 24/7, through our Online Support teams.  And with luck, our proposed Geek Squad Moon Base will one day be a reality.


Thousands of Geek Squad Agents, as well as the thousands of grade school students trained through the Geek Squad Summer Academy, and families helped by the free services provided at the Children’s Hospital of Minneapolis, all want to thank Robert for the Geek Squad he created.


Robert made sure that the Geek Squad will be in great hands when he eventually left, with Agents having invaded all levels of Best Buy and all technology platforms.  As Agents, we look forward to our continuing opportunity to demonstrate how his vision can be made reality, one computer repair, TV install, appliance repair or car stereo setup at a time.


For us, that Geek Squad is more of a family than a company, and more of a passion than a job.  We wish Robert all the best in his new adventures.


“Cura et Celeritas”


For more information, visit Robert’s statement at

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