It Could Be Your HDMI Cable…

by Geek Squad Agent on ‎02-17-2016 07:38 AM - last edited on ‎07-14-2016 10:43 AM by Geek Squad Agent (44,546 Views)

We are asking our televisions to do more and more these days. As the centerpiece of our home theater systems, our TVs can go from pulling in our favorite news show in the morning to streaming that YouTube video Mom just sent to us over lunch, then playing the latest Mad Max movie during evening “wind-down” time. And anytime we are not using the TV’s screen, it serves as our connection to the music libraries available through the ever-growing list of streaming services. That is one busy machine.

 

Naturally, all these pictures and sound don’t fall out of the sky. (Yes Mom, I know that’s the way it used to work.) Most of us have any number of set-top boxes, gaming consoles and audio receivers connected to our TVs. Most of those devices are connected to the “display” (that’s home-theater-installer language for “TV”) using HDMI (High-Definition Multimedia Interface) cables. Because the modern TV is much smarter than the old tube TV, they handle a lot more data and, therefore, need complex cables to bring the data to the device.

 

Since HDMI cables are a little more complicated than the old coax cables, long cable runs can be a problem. I recently got together with our Agent University video production team to shed a little light on how HDMI cables work and how to make sure they work properly in your home theater setup.

 

 

I hope this helped. If you are having trouble with any part of your home theater, we have seasoned home theater installers standing by. Give us a call 1-800-433-5778 or stop in at your (http://www.bestbuy.com/site/store-locator/) Best Buy store. We’re here to help.

Comments
by velez4ever
on ‎01-23-2018 10:13 PM
I’ve tried 4 different HDMI high speed with Ethernet cable to pair my OLED65C7 with the SJ9 soundbar and it just will not get connected via HDMI Arc.
The audio keeps permanently switching from internal speakers to HDMI Arc every couple of seconds.
After verifying everything with LG, it was determined that the problem is the HDMI Arc port on the TV.
It’s a very frustrating situation...anybody having the same problem?
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