Getting Rid of Your Old Computer? Wipe that Drive!

by Geek Squad Agent on ‎01-31-2013 05:31 PM (159,659 Views)

Now that you’ve gotten all our browser favorites and music moved over to the new machine, it’s time to think about clearing it off your desk. But before you bring it in to Best Buy for recycling or donate it to a worthy non-profit, don’t forget to wipe your hard drive.


It’t hard to keep track of all the important personal information you end up storing on your computer, so it’s a good idea to scrub all the memory on the machine before letting it leave your possession. Selecting all the files and deleting them is not enough. Some data recovery tools can recover deleted files. To make sure you none of your personal information goes out with your computer when you let it go, there are some extra steps you should take to make sure your hard drive is really blank.


Fortunately, Geek Squad is here to help. A while back, we put together a ” Two Minute Miracle” video to help people understand how to securely wipe their hard drive before handing it to someone else for reuse or disposal. Check it out here:



We also have a Tech Tip on our website outlining how to wipe a hard drive. Find it here.


If you have any questions about this, we have Agents available 24/7 at 1-800 Geek Squad or chat with an agent here.


by Alisha Lawrence
on ‎03-27-2017 06:25 AM
Can I bring in laptops and pay to have the hard drive wiped?
by Senior Social Media Specialist Senior Social Media Specialist
on ‎04-13-2017 05:32 PM

I believe this is a service we would provide a customer for a fee. My suggestion would be to bring your hard drive to the Geek Squad precinct at your local Best Buy store to request this service.

on ‎01-02-2018 10:15 AM

So, based on your suggestion, I had wiped the hard disk using DBAN and took my laptop for a trade in to one of your stores. 


But, the bummer was that I was told that without an OS on it, it's not worth at all and one of the geek squad guys said it cannot be trade in.


My understanding of the trade in program was to recycle the laptop so that good parts can be used or even if the laptop needs to be kept in integrity for donation, Best Buy would install an OS.


Could you please point to the complete Best Buy policy for trade-in of laptops and what customers should do or should not do? 

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