Geek Squad Agents Become Free WiFi Hotspots this Holiday Season

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Beginning today, select Agents in Atlanta, Chicago, Los Angeles, New York, and San Francisco will become “Secret Agent Santas,” providing free Internet access wherever they are. “Secret Agent Santas” will help people stay connected on the final leg of this holiday season on trains, in parks and at a multitude of other locations. WiFi’d Agents will be easily recognizable by their non-uniform holiday headgear – a light-up red and white Santa hat with LEDs around the brim.

Civilians are encouraged to take advantage of the free internet service and speak with the Agents about any technology problems or questions they might have. Select Geekmobile® vehicles in Atlanta and San Francisco also will be set up to provide service.

“Free WiFi has made staying connected easier and increased the usefulness of laptops, smartphones and other hand-held devices,” said Geek Squad Agent Ismael Matos. “By creating these roving hotspots, we’re providing an even greater level of service. Need WiFi on an ‘L’ train in Chicago? We can help. Want us to park six Geekmobiles at an Atlanta football game so you can tailgate and stay connected? We can do that too.

“To serve the greatest number of people, these hotspots will not be password protected,” continued Matos. “We recommend that civilians not conduct any particularly sensitive work as a result. Check sports scores but not bank accounts.”

WiFi’d Agents are a gift that keeps on giving; rolling out this holiday season, the service will continue indefinitely. Keep an eye out for specially marked Geek Squad Agents and open hotspots named “Geek Squad.”