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Posts: 1
Registered: ‎09-23-2021

why do digital codes take so long to deliver

i bought a razer gold giftcard but ive waited almost 5 hours so far and still got nothing i dont get why its taking so long i spoke to a representative and they said it would take about 1 more hours 2 hours ago but i still see nothing in my spam promotions or social mails 

Posts: 6,667
Topics: 227
Kudos: 558
Solutions: 340
Registered: ‎08-21-2017

Re: why do digital codes take so long to deliver

[ Edited ]

Good afternoon, verc,


Thank you for taking the time to stop by our community forums. I know over the last couple years I've started to make most of my purchase digital when possible for several reasons. One of those reasons is the quick turn around time in getting this code. I appreciate you taking the time to reach out to us here and letting us know about your experience with this purchase.


Generally, you should receive this code within 30 minutes of your order being completed, but in some cases can take up to eight hours if additional verification checks need to be processed. Have you been able to get this code since making your post? If not, please don't hesitate to let me know.

AndrewB|Social Media Specialist | Best Buy® Corporate
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