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Registered: ‎07-18-2018

question about video card purchases with free digital game codes

some video cards come with free digital games but if we later decide to return the items with these free games can we still process the return for full refund? i don't want the games but notice some video games have the free digital games 

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Registered: ‎01-03-2013

Re: question about video card purchases with free digital game codes

Good afternoon eternal55, and welcome back! 


Thank you for reaching out regarding the return of your graphics card when there is a freebie game download included! This is a fantastic question, as sometimes the video card may not be what you're looking for, which may lead to a return.


Under our Return & Exchange Promise, your refund may have the value of the freebie item deducted if the bundle isn't completely returned. As a caveat, digital items aren't returnable, so it would be impossible to return the entire bundle in such cases. Should you be in a position in which you're considering a return or exchange of a graphics card that came with a free game code, I would encourage you to speak with your local store about what options you may have. 


Tasha|Social Media Specialist | Best Buy® Corporate
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