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New Member
Posts: 2
Registered: ‎09-27-2021
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not receiving my code for Xbox gift card

hey, i orderd Xbox gift card from 11 hours ago and still my order stuck on Order Received and i'm not receiving my code untill now, should i cancel the order?

Posts: 131
Topics: 2
Kudos: 29
Solutions: 15
Registered: ‎10-19-2020

Re: not receiving my code for Xbox gift card

Hello there!

 

Thanks for reaching out about this, and sorry about the slow response back to you! If your order is still stuck in Order Received, and you haven't cancelled it yet, I'd be more than happy to take a look at this with you. If you have cancelled it, I can assist in placing a new order and ensuring that you get that code. To get started, could you please message me directly via a Private Message and verify your full name, phone number and email address?

 

You can find that button to the right of my name down below. I look forward to hearing back from you!

 

Best,

 

 

Caleb H|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎09-27-2021

Re: not receiving my code for Xbox gift card

thank you, i already received the code, thanks