08-04-2020 02:43 PM
I purchased a SLC7800BST prebuilt gaming pc in july on best buy but i did not receive a Equipped to win code. A site i read said that prebuilt gaming pc witha ryzen 7 3700x were included in the promotion but i have no code in box i tried to activate with AMD production activation and it says "enter retailer code" The customer service i talked to on chat said it wasn't supposed to come with the code. So have i read it wrong or something and it was not supposed to be included? Thanks in advanced
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08-06-2020 01:24 PM
Good afternoon, Corey504,
Welcome to our community forums. I know these bundles can be pretty great so I can understand wanting to make sure you didn't miss anything. I'd be happy to take a look at this purchase to see if I can help clarify this promotion.
I'd like to start by taking a look at this purchase. I will need a few more details to do so. Can you please send me a private message that includes your:
You can send me a private message by clicking the blue button at the bottom of this post. I look forward to hearing back from you so I can continue to review this.