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Posts: 1
Registered: ‎04-26-2019

digital code email deleted

In March, I purchased an offer for 3 months Xbox Gold to recieve another 3 months for free. I recieved the email, but at the time I still had Gold. I left the email in the inbox for later use, but it ended up accidentally getting deleted. Is there any way to receive the code again?

Thanks!

 

 

 

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Posts: 9,175
Topics: 424
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Registered: ‎09-29-2008

Re: digital code email deleted

 

jds81,

 

Welcome to our community. I cannot count the times I've accidentally deleted important emails. I'm sorry to hear you're having to cope with such a situation now yourself.

 

I'd like to look into this for you, but will need some information to begin. If you will please send me a private message that includes the following, I’ll do my best to help:

 

  • Your full name
  • Your telephone number
  • Your email address
  • Your BestBuy.com order number, or
  • The Customer Service PIN from your store purchase receipt

 

To send me a private message, please click the button labeled "Private Message" in my signature below. 

 

I look forward to hearing from you.

John|Social Media Specialist | Best Buy® Corporate
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