Add Product

Search Results:

Reply
Member
Posts: 19
Registered: ‎05-25-2018

Xbox One Battlefield V Deluxe Edition Pre-order for the Battlefield 1 instant access extras

Pre-ordered Battlefield V Deluxe Edition yesterday for the Xbox One and I still have not received the code for the Battlefield 1 weapons.

 

These were supposed to be instant access.

New Member
Posts: 2
Registered: ‎05-26-2018

Re: Xbox One Battlefield V Deluxe Edition Pre-order for the Battlefield 1 instant access extras

I also ordered yesterday and have the same issue with the regular edition preorder for PC. No code for Battlefield 1 weapons or for the beta whenever it arrives.

 

(PS: wish there was a physical copy of the deluxe edition available for PC too)

Member
Posts: 19
Registered: ‎05-25-2018

Re: Xbox One Battlefield V Deluxe Edition Pre-order for the Battlefield 1 instant access extras

Seeing how I haven't received a response on here yet, I called customer service.

 

From what I was able to understand, apparently Best Buy hasn't received any codes to send out yet.

 

Huge disappointment.

Posts: 5,232
Topics: 76
Kudos: 441
Blog Posts: 13
Solutions: 454
Registered: ‎07-27-2015

Re: Xbox One Battlefield V Deluxe Edition Pre-order for the Battlefield 1 instant access extras

Hi Everyone –

 

Welcome to the forums and thanks for your pre-orders of Battlefield V. It’s disappointing to hear you didn’t receive your Battlefield 1 content codes for pre-ordering like you were expecting to, which is something I’ll be happy to look into for you.

 

Firstly, please know that we primarily respond to our forums during regular business hours, Monday through Friday. That said, I’m reaching out to our gaming merchants for a status update on when you should all expect to receive your codes. Please understand that as today is a holiday, I do not expect to hear back with an answer or resolution until tomorrow at the earliest. However, as soon as I do hear back I’ll be sure to update you all in this thread.

 

Thanks for your patience,

Michael|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Member
Posts: 10
Registered: ‎05-29-2018

Re: Xbox One Battlefield V Deluxe Edition Pre-order for the Battlefield 1 instant access extras

I was wondering the same thing as everyone else. Thanks Michael.

New Member
Posts: 2
Registered: ‎05-29-2018

Re: Xbox One Battlefield V Deluxe Edition Pre-order for the Battlefield 1 instant access extras

What you said is helpful, but what do you think will be the latest date in which we will recieve the extras?

Posts: 5,232
Topics: 76
Kudos: 441
Blog Posts: 13
Solutions: 454
Registered: ‎07-27-2015

Re: Xbox One Battlefield V Deluxe Edition Pre-order for the Battlefield 1 instant access extras

Hey Everyone –

 

I just wanted to let you know that we hadn’t forgotten about you, and are still working to get this bonus issued out to everyone who pre-ordered. As soon as I have more details to share I’ll do so here in this thread.

 

Thanks for your continued patience,

Michael|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 3
Registered: ‎05-29-2018

Re: Xbox One Battlefield V Deluxe Edition Pre-order for the Battlefield 1 instant access extras

Has there been any new developments? This has been bothering me since I preordered 4 days ago.

New Member
Posts: 2
Registered: ‎05-29-2018

Re: Xbox One Battlefield V Deluxe Edition Pre-order for the Battlefield 1 instant access extras

I understand there is a problem with the codes, but why in the first place would best buy not have the codes for such a highly anticipated game? It makes no sense, and I want to know why they allowed that to happen. This should not be happening, So is there a reason why best buy does not have the codes to give out to people who pre-ordered the deluxe edition on xbox one?

Member
Posts: 19
Registered: ‎05-25-2018

Re: Xbox One Battlefield V Deluxe Edition Pre-order for the Battlefield 1 instant access extras

Disappointed to see I'm not the only one.

 

As of this post, still no codes.