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Posts: 2
Registered: ‎01-13-2018

Xbox Live - Free 3 Month Code Promo Issues

Is anybody else experiencing issues getting their extra free 3 month code after purchasing the 3 month card in store? I purchased on Wednesday, was told I'd receive an email within 48 hours with a digital code for 3 months worth of xbox live, and have yet to see anything in my inbox or my junk folder. And I know my email was entered correctly at the store, because I email myself the receipts. 

Posts: 5,142
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Registered: ‎07-27-2015

Re: Xbox Live - Free 3 Month Code Promo Issues

Hi Tim –

 

Welcome to the forums and thanks for reaching out to us. I’m sorry to hear you weren’t sent a code like you should have, which I’ll be happy to look into and assist with.

 

I’ve replied to the private message you sent me, which you can view by selecting the orange envelope on the top right-hand corner of the page.

 

Regards,

Michael|Social Media Specialist | Best Buy® Corporate
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