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Posts: 1
Registered: ‎12-27-2022
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Xbox E gift card Delivery Code Email Not being Sent

[ Edited ]

Purchased a Playstation and Xbox e gift card last week but only recieved one delivery code email for the Playstation e gift card but nothing for the Xbox. Checked email spam. Called customer service twice a few days ago and was told they could they would fix it but Ive still not recieved the Xbox E gift card email. My case # is {removed per forum guidelines}

Posts: 229
Topics: 12
Kudos: 37
Solutions: 18
Registered: ‎11-08-2021

Re: Xbox E gift card Delivery Code Email Not being Sent

Hello, Rainchild64.


Thank you for joining us here on the Community Forums! We are happy to have you here with us. Although we certainly wish the circumstances were happier ones. As someone who enjoys the ease of ordering gift cards and download cards online, I can see how not receiving your code is not ideal. I would be happy to take a look.


To get started, please use the blue button next to my signature to send me a Private Message. Please be sure to include your name, phone number, and email. Thanks!




April|Social Media Specialist | Best Buy® Corporate
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