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New Member
Posts: 3
Registered: ‎04-15-2022

Xbox 10 Dollar Gift Card not being sent after 20 hours

Waited over 20 hours for a code. The confirmation email said that it would probably take 30 minutes. On the order status page, it still only says order received and has not changed.
Posts: 434
Topics: 9
Kudos: 44
Solutions: 21
Registered: ‎11-23-2018

Re: Xbox 10 Dollar Gift Card not being sent after 20 hours

[ Edited ]

Greetings, User2701221, 


Thanks for creating a profile here on the Best Buy Forums. Welcome to this community! 


I am an avid gamer myself, so I can certainly understand you looking for your code here. I’d be happy to take a look into this on my end, so can you please send me a private message with your full name, email, phone number, and order number? 


Regards, 
 

Quinton|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎04-15-2022

Re: Xbox 10 Dollar Gift Card not being sent after 20 hours

[ Edited ]

{removed per forum guidelines}

New Member
Posts: 3
Registered: ‎04-15-2022

Re: Xbox 10 Dollar Gift Card not being sent after 20 hours

Have multiple, should be 1 of those two
Posts: 434
Topics: 9
Kudos: 44
Solutions: 21
Registered: ‎11-23-2018

Re: Xbox 10 Dollar Gift Card not being sent after 20 hours

I believe you may have replied to the public post with your information by mistake. Please be sure to follow up with the requested information via private message. 


Kindly, 
 

Quinton|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!