04-02-2020 12:13 PM
Good afternoon, tcruz2994,
Welcome back to our Support Forums. My apologies for the delay in our response to your post, as we’ve been experiencing a bit of a backlog on our Support Forums over the past few days.
I’m sorry to hear there seems to have been an issue with the copy of DOOM Eternal you ordered with us, however, I was able to use the information you’ve provided upon joining our forums, and I’m happy to see our phone support teams were able to resolve this issue.
If this isn’t the case, or if you have any other questions or concerns, don’t hesitate to visit our Support Forums again.
All the best,