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NLD
Regular Member
Posts: 27
Registered: ‎11-15-2011

Where's the Sekiro pre-order bonus code for the digital soundtrack and digital art book?

I have not received an email with the code.

Thanks
Posts: 355
Topics: 12
Kudos: 134
Solutions: 24
Registered: ‎11-30-2015

Re: Where's the Sekiro pre-order bonus code for the digital soundtrack and digital art book?

Hi, NLD!

Thanks for posting with us again!

 

I'm sure that you are anxious to receive your code and get your extra game content! In most cases, Pre-Order Bonus Codes will arrive within 48 hours of a game being shipped or picked up. Please be sure to check any junk, spam, or promotions folders that might be in place through your email service, and to add BestBuyInfo@emailinfo.BestBuy.com to your safe senders list. If you do not receive the code after that time, please check out or Game Codes - Read Me First post for help with the next steps that are available to you.

 

Happy Gaming,

Fey|Social Media Specialist | Best Buy® Corporate
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NLD
Regular Member
Posts: 27
Registered: ‎11-15-2011

Re: Where's the Sekiro pre-order bonus code for the digital soundtrack and digital art book?

Still haven't gotten my code.. sent they relevant info to Gaming-BBY
New Member
Posts: 5
Registered: ‎07-22-2015

Re: Where's the Sekiro pre-order bonus code for the digital soundtrack and digital art book?

The system gives me an error that says I have sent the maximum number of private messages allowed at this time, which I haven't sent any recently

Posts: 68
Topics: 0
Kudos: 53
Blog Posts: 5
Solutions: 6
Registered: ‎04-18-2017

Re: Where's the Sekiro pre-order bonus code for the digital soundtrack and digital art book?

Hello, S-T-R-I-P-E-S!

 

Thank you for reaching out and letting us know about this. Often, this issue will resolve itself after an hour. Were you able to get this message sent in?

 

Alison|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 5
Registered: ‎07-22-2015

Re: Where's the Sekiro pre-order bonus code for the digital soundtrack and digital art book?

Still the same issue

Posts: 964
Topics: 13
Kudos: 120
Solutions: 66
Registered: ‎10-03-2017

Re: Where's the Sekiro pre-order bonus code for the digital soundtrack and digital art book?

Hello, S-T-R-I-P-E-S

 

That is certainly strange. Why don't you give it one more shot and if it doesn't work we'll see what other options we have!

David|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 5
Registered: ‎07-22-2015

Re: Where's the Sekiro pre-order bonus code for the digital soundtrack and digital art book?

Nope. Still nothing.

Posts: 3,012
Topics: 69
Kudos: 296
Blog Posts: 4
Solutions: 148
Registered: ‎04-18-2017

Re: Where's the Sekiro pre-order bonus code for the digital soundtrack and digital art book?

Hey there, S-T-R-I-P-E-S, 

Thanks for writing back to us on the Best Buy forums!  Web browsers store temporary copies of the Web pages you visit in what's referred to as the "browser cache" to save processing time and make the browsing experience smoother. Sometimes an old or incomplete copy of a page gets saved to your cache and prevents you from doing what you want to do on the Web. Clearing the browser cache will often straighten things out.

Let me know if you're still having hiccups after this has been completed!

JJ|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 5
Registered: ‎07-22-2015

Re: Where's the Sekiro pre-order bonus code for the digital soundtrack and digital art book?

Yes, I followed your instructions to a tee and no matter how many times I've tried it doesn't work, period.