02-09-2021 01:03 PM
I ordered Werewolf The Apocalypse for PS5 and thought it was supposed come with The Exiled One DLC as a pre-order bonus. I never received the code for this - was I mistaken or should I send a message about it?
02-10-2021 11:27 AM
Welcome back, hypodrmage,
Thank you for taking the time to stop by our community forums again. As a fellow gamer, I know that getting some extra content can be one of the many great benefits of pre-ordering. I'd be happy to help you check on this to see if I can provide some additional details.
If a bonus is added after your pre-order has been placed that should automatically be added when your order is shipped. After doing some searching, it looks like this bonus was only available on select editions through select retailers. While we do sell this game, this DLC was not included with a pre-order. For more details I would recommend contacting the publisher directly on which retailers offered this promotion.
I hope I was able to answer your question! Please don't hesitate to let me know if I can assist you with anything else.
02-10-2021 12:56 PM
I'm glad I could help clear this up for you to make sure you weren't missing anything from your order.
Thanks again for stopping by and have a great week!
02-11-2021 03:16 AM
02-11-2021 10:44 AM
Hi there, Brandon55-5,
Thank you for checking in on this promotion. After doing some additional searching, I've been unable to verify that this game included a code with a pre-order.
We try to be as accurate as possible with the information we present on our website. We will make reasonable efforts to accurately display the attributes of the products we sell. We do not warrant that product descriptions or other content is accurate, complete, or error free. You can learn more here.
02-11-2021 03:06 PM