Gaming Support

[mmalto]

Still waiting as well.  An additional update would be nice.  

[MatchesMalone]

PM’d the mods, posted in the forums... and, nothing. Any update Best Buy?

[SeanM-BBY Retired: Social Media Specialist]

Good afternoon, everyone,

This should (hopefully) be my final update on the Watch Dogs: Legion bonus $10 in rewards offer!  It sounds like the holidays and year-end activities pushed the rollout of these points back a bit further than we originally anticipated, but I’ve received word from our internal support teams regarding these points, and I understand they should be posting to all impacted orders soon. 

As I’ve mentioned in my previous replies on this thread, you will not need to send us a private message with your order information, even if it’s to double check, or make sure we have your order number.  Believe me, I completely understand wanting to make sure you’re not missing out on any perks for your pre-orders with us.  Rest assured, we’re aware of the orders impacted at this time, and expect the points to be posted to your accounts soon. 

Thank you all for your patience, and I appreciate you connecting with us through our Support Forums!

Cheers,

[Mo920]

Hello I pre ordered watch dogs legion ps5 on Nov 22, 2020 and it had a promotion that said pre order and purchase to receive $10 certificate. I have yet to receive my bonus points for the $10 certificate and it's been over a month now, please help!

[SeanM-BBY Retired: Social Media Specialist · Accepted solution]

Hello all,

We’ve received confirmation from our internal support teams that the bonus $10 in rewards have been posted to all qualifying pre-orders at this time.  If you’re still not seeing your bonus 500 My Best Buy™ points for your Watch Dogs: Legion pre-order, please send me a private message (using the blue “Private Message” button in my signature) with the following information:

• Your first and last name
• Your phone number
• Your email address
• Your order number

Thanks everyone!