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New Member
Posts: 4
Registered: ‎12-03-2019

Was deceived by website thought i was getting the physical game not digital

I ordered a game expecting to get a physical copy little did i know it was the digital copy in tiny print.  I can't download games of that size that well. Not to mention as a collector i despise digital copies.  I want my money back I did not redeem it. I purchased it outside of support hours.  I really need this returned.  No point in having a game i can't download properly. Instead of have digital version in tiny print on the mobile site how about having it in large print.  

Emerging Expert
Posts: 6,504
Registered: ‎02-25-2013

Re: Was deceived by website thought i was getting the physical game not digital

which game was it?

Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query. I am not an employee of Best Buy and all opinions left on this forum are my own.
New Member
Posts: 4
Registered: ‎12-03-2019

Re: Was deceived by website thought i was getting the physical game not digital

Zelda breath of the wild
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Emerging Expert
Posts: 6,504
Registered: ‎02-25-2013

Re: Was deceived by website thought i was getting the physical game not digital

Well to be perfecly fair it does indicate digital in at least four different locaions during the transaction and the last is in large bold letters.  Perhaps you could take your switch to some place that does have a good connection and download it there. I mean they are designed to be portable so that should not be to much hassel.

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Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query. I am not an employee of Best Buy and all opinions left on this forum are my own.
New Member
Posts: 1
Registered: ‎12-05-2019

Re: Was deceived by website thought i was getting the physical game not digital

That’s the wrong answer from a business... that’s why your bankrupt
New Member
Posts: 4
Registered: ‎12-03-2019

Re: Was deceived by website thought i was getting the physical game not digital

Situation solved no need how do I delete the post
Emerging Expert
Posts: 6,504
Registered: ‎02-25-2013

Re: Was deceived by website thought i was getting the physical game not digital

@Mikesmikes  I am not a business or the businss, I am just a person like you.

 

And why would be showing the facts not be a correct answer?

Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query. I am not an employee of Best Buy and all opinions left on this forum are my own.
New Member
Posts: 4
Registered: ‎12-03-2019

Re: Was deceived by website thought i was getting the physical game not digital

No I want to delete the thread thats what i ment