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Registered: ‎03-27-2020

Waiting for download code

I have been waiting over 12 hours for a download code is there anything I can do to speed up this process
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Registered: ‎11-29-2016

Re: Waiting for download code

[ Edited ]

Good afternoon, jenifervargas10,

 

Welcome to our forums, and thank you for connecting with us for assistance.  My apologies for the delay in our reply to your post, as we’ve been experiencing a bit of a backlog on our Support Forums over the past few days, and it’s taking us a bit longer to reply to our customers than we’d typically expect. 

 

If you’ve still not received your digital download code for your copy of Animal Crossing, I recommend following the steps in our Game Codes-Read Me First floated post, and I’m optimistic our Gaming Support team will be able to help get you the code you’re looking for.

 

Regards,

SeanM|Social Media Specialist | Best Buy® Corporate
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