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Valued Member
Posts: 70
Registered: ‎03-07-2015
Accepted Solution

Waiting for NBA2K22 digital code (PC)

Hello,

 

My order for NBA 2K22 on PC has been in the Preparing stage since 10 AM this morning. It says "We'll email you when it's ready to download. Usually within 1 hour."

 

I received a code for the preorder bonus, but still waiting for the game code.

 

Does it usually take longer than the proposed hour?

 

Thanks!

Adam

Member
Posts: 18
Registered: ‎09-10-2021

Re: Waiting for NBA2K22 digital code (PC)

I'm waiting for my 2k22 for xbox series x... I called and they said many people are waiting with this game. I am so mad, I want to cancel and just go pick it up but I am using my points that expire in 3-4 days and I don't know if I'll get my points in time so I'm playing this waiting game!
New Member
Posts: 1
Registered: ‎09-10-2021

Digital download

I still haven't received my digital download redeem code for nba 2k22. Support keeps telling it will be sent in 2 hours. Nobody can tell me the reason for the problem. 

Valued Member
Posts: 70
Registered: ‎03-07-2015

Re: Waiting for NBA2K22 digital code (PC)

Two calls to Best Buy 24 hours yield no support. I contacted 2K and they said it’s a Best Buy issue.
Member
Posts: 18
Registered: ‎09-10-2021

Re: Waiting for NBA2K22 digital code (PC)

Bro I'm on my 4th call to best buy right now . I'm HEATED. I think best buy doesn't have the codes and won't til the work week starts... I'm missing out on all the 2kday locker codes
Valued Member
Posts: 70
Registered: ‎03-07-2015

Re: Waiting for NBA2K22 digital code (PC)

Looks like those codes are good for 6 more days thankfully.
Member
Posts: 18
Registered: ‎09-10-2021

Re: Waiting for NBA2K22 digital code (PC)

OK good about the codes. I just got off the phone with them about an hour ago and the lady admitted to me that they haven't even received the codes from the distributer yet. My guess is Monday Tuesday we will get them smh
Valued Member
Posts: 70
Registered: ‎03-07-2015

Re: Waiting for NBA2K22 digital code (PC)

Crazy. Fingers crossed for Monday. Let’s hope a moderator here also responds to us.
Posts: 9,923
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Registered: ‎11-10-2008

Re: Digital download

You can look in your account under digital orders and it may be in there for you to view the code. Sometimes orders take additional time to verify due to security measures so even though it said it would arrive at a certain time, orders at random are help for additional verification

***Please keep in mind that I am not employed by Best Buy and are just a regular forums Super User and an everyday shopper like you. If you find my posting helpful, please add kudos to it. Remember to mark answered questions as solved if something helped you to speed up the answer queue for other customers***
Member
Posts: 18
Registered: ‎09-10-2021

Re: Digital download

They are having huge problems with this . no one has gotten it yet. From. What I hear BB hasnt even gotten the codes yet!