Gaming Support

[rollernewt]

Hello.  I pre-ordered (on March 4) WWE 2K22 standard edition for PS4 (physical) and picked-up my game last week (March 14) but have not yet received an email with the pre-order bonus code.  I have already checked my spam/bulk/promotions folders and there is nothing.  Please help.  Thank you.

[SeanM-BBY Retired: Social Media Specialist · Accepted solution]

Good afternoon, rollernewt,

Welcome back to our forums!  I’ve heard a lot of great things about WWE 2K22 compared to the last installment in the series, and I hope you’re enjoying the game so far!  In regards to any pre-order bonus content you’ve been expecting, I’ll be happy to take a closer look and offer any assistance I can.

For me to get started, I’ll just need you to provide me the following information:

• Your first and last name
• Your phone number
• Your email address
• Your order number

As you can imagine, we’ll want to keep this sensitive information out of the public view of our Support Forums, so be sure to use the blue “Private Message” button in my signature to get this sent my way.  If you’re accessing our site on a mobile device, you may need to switch to “full” or “desktop” view before this button is visible to you.

Hope to hear from you soon,