06-09-2022 05:36 PM
I purchased two 30 dollar steam gift cards, but I couldn't redeem them. I contacted Steam's customer support, but they told me that it was likely because they were not activated. If anyone could help that would be greatly appreciated. Thanks!
06-09-2022 05:42 PM
Welcome to our Best Buy Support forums! I can understand not being able to use the gift cards that you purchased wouldn't be the ideal situation. I'd be happy to take a look into this to see what options I may have to assist.
Can you please send me a private message with your full name, phone number, email address, and either the online order number or the Customer Service Pin Number from the store purchase receipt? To send the message, you can use the button in my signature below.
|Melissa|Senior Social Media Specialist | Best Buy® Corporate|
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