03-19-2019 10:37 AM
Welcome back to the Forum and thank you for reaching out with your question. I know I would be disappointed if I didn’t receive expected freebies, so I’d be happy to take a closer look at this. So I can do that, can you please send some additional information?
I’ll need your full name, phone number, email address, and order number. Also, for clarity, did you already receive all other items on your order such as the physical game? As you may already know, you should be able to send those details in a private message by selecting that option from my signature below.
|Kayla|Social Media Specialist | Best Buy® Corporate|
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