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Member
Posts: 12
Registered: ‎03-25-2015

The Division 2 gold edition preparing

I would like to know why the game is not ready for pick up, i already picked up the patch, no game though.
Posts: 1,017
Topics: 13
Kudos: 113
Solutions: 69
Registered: ‎10-03-2017

Re: The Division 2 gold edition preparing

[ Edited ]

Hello DarkStar79,

 

I'm sure you're eager to get your hands on this game. I am eager myself as I played the original Division like crazy. That said, any content or emails you have received is standard pre-order shipping messaging and while the Gold and Ultimate Editions do release today, there are a few factors that can affect this which include weather and product availability. If you have received a shipment or order update email then I would keep an eye on the purchase to ensure that it is on its way or soon to be. If you have not, please feel free to shoot me a PM with your full name, email address, phone number, and order information. I'll see what's going on with your purchase on our end!

David|Social Media Specialist | Best Buy® Corporate
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Member
Posts: 12
Registered: ‎03-25-2015

Re: The Division 2 gold edition preparing

PM sent
Posts: 1,017
Topics: 13
Kudos: 113
Solutions: 69
Registered: ‎10-03-2017

Re: The Division 2 gold edition preparing

Hello DarkStar79,

 

I am in receipt of your PM and will be with you shortly!

David|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!