03-13-2019 07:38 AM
I pre-order The Division 2 Ultimate Digital Edition and received the game code and the private beta code but never received any code for the following digital content: Capitol Defender Pack, Year 1 Pass, First Responder Pack, Batteworn Secret Service Pack & Elite Agent Pack.
Please advise. Thanks.
03-13-2019 10:58 AM
You may need to reach a certain point before you can access the items. I know it was that way for the first game when I bought the Gold Edition. Try google and just check to see.
03-13-2019 02:47 PM
Good afternoon, ho_rivera,
Welcome to our forums! I’ve heard a lot of great things about The Division 2, and I hope you’ve been enjoying your experience so far! Although it sounds like you’ve had some trouble accessing all the content included in the Ultimate Edition of the game, you’ve certainly come in the right place for help.
It looks like SpraykwoN has beaten me to the punch here, and they’re spot-on with their advice. All the content included in the Ultimate Edition of The Division 2 should be included in the game code you’ve received, so you won’t need to look for another code to be sent your way.
If you’re still having trouble locating where to access this content in your game, Ubisoft has put together some support and troubleshooting steps you can take, which can be found here.
Hope this helps,
|SeanM|Social Media Specialist | Best Buy® Corporate|
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