11-27-2018 08:54 PM
11-28-2018 11:42 PM
Hello, I have checked the online gaming event webpage on Best Buy's website and it doesn't really clarify if my Best Buy is opened at midnight, instead I just get a list of all the Best Buy locations in my city. I want to know if the Roseville location in Minnesota was holding one, since that it where my pre order is.
My friend called the location today and they seemed unsure what he was talking about. He said they were busy so they just said they were unsure but probably weren't having one, even though the website had it on the list, if I am using the list correctly.
Help me please!
11-29-2018 12:59 PM
Thanks for reaching out to us about our early release event for Super Smash Bros. Ultimate. It sounds like there is some residual confusion about how things should go, so I'd be happy to explain.
Please know that all participating stores (listed here) should be open at 12:01am ET for customers to pick up their pre-orders on Dec. 7. Keep in mind that this means your store's opening time is dependent on its time zone. For example, if you live in Minnesota like me, your local store should be open at 11:01pm CT Dec. 6.
For those of you with pre-orders, you shouldn't have any problems picking up your purchase if your store is participating in this event. We may also have copies available for purchase outright for our walk-in customers in the unlikely event that a particular store location has any copies on-hand that are not set aside to fulfill a pre-order.
I hope this helps, but if anyone has any other questions, feel free to let us know!
11-29-2018 05:33 PM
What about the west coast? I've emailed my store (which should be participating according to that list) but haven't gotten a response.
I'm looking forward to a 9 PM (PST) pickup time, but that's the normal closing time of the store. Should I expect to be in the store before 9 PM, or should I expect to line up outside the store before 9 PM, then wait for 9 PM to be let in?
11-30-2018 09:40 AM
11-30-2018 10:26 AM
11-30-2018 10:30 AM
Hey there brianms-
I would recommend contacting your local store to see what their plan is since they should be launching right at about close. My guess is they will just remain open for the event.
12-03-2018 12:18 PM
Hello, my store isn't listed for midnight release on the best buy gaming calender.
But when I went inside I saw a sign that they are doing a midnight release? (forgot to ask them)