Gaming Support

[jubeininja69]

What gives? I'm trying to pre-order Ratchet and Clank for the ps5 and Store Pickup not available. I don't want it shipped because the shipping is slow and i always get it a week after the release date. 

[SeanM-BBY Social Media Specialist]

Good afternoon, jubeininja69,

Welcome back to our forums, and I’m glad to hear you’re interested in picking up your copy of Ratchet & Clank: Rift Apart with us!

In regards to how your order is fulfilled, please know that select games will not be available in-store going forward.  If you are still interested in picking up this game with us, I would recommend having it shipped to your home, or a secure location.

Thank you,

[Ash111]

Having slect games only Online SUCKS BEST BUY.. Can comlaines stop going BACKWARDS with their serivces!

GAMERS want to PICK UP THEIR GAMES! And with Covid getting better PICK UP on day One and Midnight releases should always be an option... YOU COMPANIES JUST GET WORSE when you make us do it all ONLINE... THAT SUCKS!

[Ash111]

WHY IS there no EDIT feature on this FORUM????

[Ash111]

I agree... It is horribke that some games they only do ONLINE and if THE OWNERS OF THESE companies actually cared they WOULD ALLOW DAY ONE PICK UP as well as Midnight releases once things are back to Normal... YOU COMPANIES are killing yourselves by ignoring what the masses customers want!

Please, fire the team making these dumb decisions. Thanks

[nckhammond]

I'm part of 'the masses' and can say that beings it's a game, not somthing that is life or death, I won't throw a tantrum if I can't play it 1 min after midnight...... Because it's game.....