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Regular Member
Posts: 32
Registered: ‎01-28-2012

Steelbook follies (Doom Eternal & Resident Evil 3)

Hello all, and forgive the title.  Figured we could all use a chuckle in such times.


For my recent preorders for Doom Eternal and Resident Evil 3, I am missing the promo steelbook for one copy of the game each.  It’s been a while since I’ve had to contact a rep here, (seeing a lot of new name sounds here...) so I’m not sure who to PM my details to.


Thanks for your time and take care!

Emerging Expert
Posts: 7,136
Registered: ‎02-25-2013

Re: Steelbook follies (Doom Eternal & Resident Evil 3)

you can have mine.  they just end up in the trash anyways.


The only reason I am getting the steel book version of Doom is becuase it has the $10 reward.  and that is a joke becuae it will still just be a digital code in the case anyway

I am not an employee of Best Buy and all opinions left on this forum are my own. Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query.
Posts: 2,283
Topics: 93
Kudos: 244
Solutions: 107
Registered: ‎10-19-2017

Re: Steelbook follies (Doom Eternal & Resident Evil 3)

Hey, Dbp72984,


Welcome back! It’s good to hear from you again, though I wish it were some better news. Am I understanding correctly, that when you look at your orders for DOOM Eternal and Resident Evil 3 that you’re not seeing an expected Steelbook gift with purchase on your orders? If so, did you happen to pre-order either of these games prior to the Steelbook being offered for the titles?


@bobberuchi is probably one of the nicest people I’ve ever had the pleasure to speak with, so if you want to work something out with him that’s cool. Otherwise, I’ll be glad to take a look at your orders to see what may be possible to help out from my end. For me to get started, I’ll need you to send me a private message with your full name, phone number, email address, and effected order numbers.


I look forward to hearing back either way.

Kayla|Social Media Specialist | Best Buy® Corporate
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