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New Member
Posts: 2
Registered: ‎06-26-2022

Steam card not activated.

I purchased 2 steam cards for in store pickup.
However, only one was activated.
Looking at the reciept, it appears the same serial number was scanned for both cards.
I need assistance with activating the second card.

Posts: 55
Topics: 0
Kudos: 9
Solutions: 4
Registered: ‎08-05-2019

Re: Steam card not activated.

Hey there, slacker2002,

 

Thanks for reaching out and welcome to our forum! Having issues with your new Steam cards is never ideal, so I understand looking for some help.

 

I recommend visiting your local Best Buy, as they would be best equipped to assist with activating or possibly exchanging the gift card.

Jack|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 2
Registered: ‎06-26-2022

Re: Steam card not activated.

That's dissappointing Jack.


Litterally the previous 2 posts are about similar issue and have the BBY rep asking for the order information.

Any reason why my situation is different than theirs?

Posts: 55
Topics: 0
Kudos: 9
Solutions: 4
Registered: ‎08-05-2019

Re: Steam card not activated.

Seeing as this was a store pickup order, the store is typically best equipped to assist with any further activation.

 

I am more than happy to take a closer look into your order and see what is possible on my end. To start, feel free to send me a private message with your full name, phone number, email and order number.

Jack|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!