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New Member
Posts: 1
Registered: ‎02-23-2021

Steam Key Invalid

I purchased a digital download for Little Nightmares on the PC. I received an email saying the download was ready. All it does is give me a download key with one number. That's not even a valid key to use for steam. Why is it not giving me a full key?

Posts: 632
Topics: 27
Kudos: 113
Solutions: 29
Registered: ‎02-08-2019

Re: Steam Key Invalid

Hi there, macknazty,

Thank you for taking the time to join our community! Having issues with a digital code is never optimal, and I appreciate you bringing this to our attention. That is strange that only one number is appearing on your code, and I hope to be able to assist in any way possible with this!

To get started, can you please send me a private message that includes your full name, phone number, email address, and order number? You can send me a secure message by using the Private Message button below in my signature. I hope to hear from you soon!

Best Regards, 

Alyssa|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎01-20-2022

Re: Steam Key Invalid

I just bought gta 5 via best buy download installed steam went to put the key in it says invalid key tried using bethesda no go there either.

Posts: 2,394
Topics: 222
Kudos: 167
Solutions: 84
Registered: ‎07-06-2009

Re: Steam Key Invalid

This topic has been moved to its own thread under Gaming Support for further moderation.