02-23-2021 12:48 AM
I purchased a digital download for Little Nightmares on the PC. I received an email saying the download was ready. All it does is give me a download key with one number. That's not even a valid key to use for steam. Why is it not giving me a full key?
02-23-2021 03:27 PM
Hi there, macknazty,
Thank you for taking the time to join our community! Having issues with a digital code is never optimal, and I appreciate you bringing this to our attention. That is strange that only one number is appearing on your code, and I hope to be able to assist in any way possible with this!
To get started, can you please send me a private message that includes your full name, phone number, email address, and order number? You can send me a secure message by using the Private Message button below in my signature. I hope to hear from you soon!
|Alyssa|Social Media Specialist | Best Buy® Corporate|
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01-20-2022 09:36 PM
I just bought gta 5 via best buy download installed steam went to put the key in it says invalid key tried using bethesda no go there either.
12-22-2022 05:53 PM
This topic has been moved to its own thread under Gaming Support for further moderation.