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New Member
macmakmaq
Posts: 4
Registered: ‎04-20-2022

Steam Gift Card Invalid

‎04-20-2022 10:08 PM

I purchased 2 physical Steam gift cards on BestBuy.com and they were shipped to me. One worked without issue, and the other gives me an error when I try to redeem it. Is there any way to check that the card that is giving the error was activated prior to being shipped to me?

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New Member
macmakmaq
Posts: 4
Registered: ‎04-20-2022

Re: Steam Gift Card Invalid

‎04-21-2022 07:21 AM

I contacted Steam and they confirmed the card was not activated. How do I get it activated?
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Social Media Specialist
Kadian-BBY
Posts: 260
Registered: ‎10-12-2021

Re: Steam Gift Card Invalid

‎04-21-2022 08:05 AM

Welcome to the Best Buy Forums!


Hello macmakmaq! Thanks for reaching out, though I wish it were under better circumstance. I completely understand your concerns around this gift card not being activated. I will have to take a look a closer into this for you. Please, send me a private message by clicking on the blue button next to my signature, with your full name, phone number, and e-mail address. I look forward to hearing from you.

 

Sincerely,


 

Kadian|Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support
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