04-20-2022 10:08 PM
I purchased 2 physical Steam gift cards on BestBuy.com and they were shipped to me. One worked without issue, and the other gives me an error when I try to redeem it. Is there any way to check that the card that is giving the error was activated prior to being shipped to me?
04-21-2022 07:21 AM
04-21-2022 08:05 AM
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Hello macmakmaq! Thanks for reaching out, though I wish it were under better circumstance. I completely understand your concerns around this gift card not being activated. I will have to take a look a closer into this for you. Please, send me a private message by clicking on the blue button next to my signature, with your full name, phone number, and e-mail address. I look forward to hearing from you.
|Kadian|Social Media Specialist | Best Buy® Corporate|
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