05-14-2021 06:09 PM
05-15-2021 12:00 PM
Good morning, Vispa,
Welcome back to our forums! It’s a great time to be a gamer these days, with both Resident Evil Village, and Mass Effect Legendary Edition releasing back-to-back weeks this month, and I’m glad you decided to pick up both games with us! With that said, it is disappointing to hear your experience with getting these games didn’t go as smoothly as we would expect.
I’d like to take a closer look into your Resident Evil Village order and see what might have led to the delay in being able to pick it up, but for me to do so, I’ll just need a few pieces of additional information from you. If you could use the blue “Private Message” button in my signature to send me:
As mentioned, be sure to use the blue “Private Message” button in my signature to make sure you’re not posting this private information in the public view of our forums. If you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you.
Looking forward to hearing from you,