Add Product

Search Results:

Reply
Highlighted
New Member
Posts: 2
Registered: ‎03-20-2020

Re: I still haven't received my Preorder for Doom Eternal Deluxe

I also have not received my Collectors Edition or the 'Rip and Tear' Pack. I got the Steelbook for preorder and the DOOM 64 code but that's it. I've spoken to one person over the ph and one over chat support and they said it's the manufacturer (Bethesda) said that they would be getting them 'eventually' but no timeline.

 

Have you been charged yet?

Some people got shipping notifcations yesterday but I haven't.

Its tough to keep track of, BestBuy forum support keeps merging new threads into a 'solved thread' so we can't reply to posts.

 

I would also love an update.

Highlighted
New Member
Posts: 5
Registered: ‎06-29-2015

Re: I still haven't received my Preorder for Doom Eternal Deluxe

Yes, my card was already charged. I didn't even get a Doom 64 code. It's supposed to be Doom 64, the "DOOT" player skin, and the bonus remix level, which was a big reason why I pre-ordered. At least I know I'm not alone...
Highlighted
New Member
Posts: 6
Registered: ‎03-17-2020

Re: I still haven't received my Preorder for Doom Eternal Deluxe

Supposedly all codes have been sent out, but I never received mine. They said to call the customer support if you didn't get your code, but the wait time is "over 60 minutes". Best Buy really dropped the ball on this. I'm very disappointed.
Highlighted
New Member
Posts: 3
Registered: ‎01-14-2017

Status says shipped but item was never shipped

I received an email on 18 March saying my Doom Eternals shipped. However, it never arrived and when I look at the tracking, it says that the label is created and awaiting UPS. Tried to get someone to look into this to no avail. Come on bestbuy. This is ridiculous!