03-17-2020 08:05 PM
Solved! Go to Solution.
03-17-2020 10:40 PM
03-17-2020 11:50 PM
03-18-2020 07:07 AM
I have only ever had one game not arrive on release day and that was becuase I ordered it 2 days before release
03-18-2020 11:50 AM
Last week my office decided to close down. I had Doom set to pick up from the BB across the street. Well now I am not going to be in that town when it comes out. So I went online right away and changed it to pick up in my town.
I got a confirmation that it would be ready on SATURDAY. Which is really acceptable considering I made a last minute change
Just in time as 20 minute later they charged my card.
Now I just got a message letting me know it will be ready on Friday
03-18-2020 04:13 PM
Doom Eternal is going to be so much fun to play! We've been waiting for the new installment of the franchise for so long. Here at Best Buy, we do our best with every pre-order to ensure it’s delivered, or available for pickup, as close to release as possible by shipping it out at a level of service needed for it to arrive at your door on the release day. While we hit our mark the vast majority of the time, there can be logistics or supply issues outside of our control that may delay your order’s delivery. At this time, we're not expecting any major delays with shipping or store pickup for this title. In the event that you do experience a small delay, please accept our sincerest apologies for the disappointment, and be sure to keep an eye on your inbox and order status page for further updates. Pre-orders placed using a credit or debit card should be charged when your order has been shipped or prepared for pickup.