Gaming Support

[ShadyBlazeBlizz]

I have purchased the Shantae and the Seven Siren's plush, and I have checked the recipt but I believe it does not have the game code that came with the purchase. I even checked inside the box and it was not there. I have the recipt with me if needed, I just want to find out how I can get my code. Thank you if you can help. 

[CalebH-BBY Social Media Specialist]

Hello there!

Thanks for reaching out about this and welcome to our online community! I'm sorry to see that you're running into this issue. It's definitely being worked on, but I can certainly dig into this for you. To get started, could you please reach out to me directly via Private Message and verify your full name, phone number and email address? From there, I can work with my partner team to check into this and see if a code can be sent to you.

I look forward to hearing back from you! The Private Message button can be located to the right of my name down below.

Best,