07-29-2021 10:15 AM
Hello there, Brent!!
Thank you for joining our online community and for writing to us about this. Not receiving your game code with the purchase is certainly frustrating, so I understand wanting to reach out and get it resolved.
Please note that this is a known issue that our Gaming Support teams are currently working to resolve as quickly as possible. For right now, I can dig into this and see what can be done. I see that you sent over a Private Message, so I will respond there shortly and we can get started!