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New Member
Posts: 1
Registered: ‎02-25-2021

Roblox gift cards

I purchased 2 $25 Roblox gift cards and had them delivered to me.  They were apparently not activated before they were shipped out, and the the local store refuses to help.  Roblox support says they are unable to remotely activate cards.  I am out $50 and am unhappy with the lack of customer service fro Best Buy.

Valued Contributor
Posts: 2,515
Registered: ‎02-07-2011

Re: Roblox gift cards

Assuming you baught them from bestbuy.com in your namr shoot them a call and they can help.
Posts: 5,022
Topics: 55
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Registered: ‎11-29-2016

Re: Roblox gift cards

[ Edited ]

Good afternoon, kstempora,

 

Welcome to our forums!  This sounds like an understandably frustrating experience already, but to have it coupled with a lack of assistance from your local Best Buy store is especially disheartening. 

 

I’d like to take a closer look into these Roblox gift cards you’ve received and see what we can do to resolve this issue, but in order for me to do so, I’ll need a few pieces of additional information from you.  If you could use the blue “Private Message” button in my signature to send me the following information:

 

  • Your first and last name
  • Your phone number
  • Your email address
  • Your order number

 

Looking forward to hearing from you,

 

 

SeanM|Social Media Specialist | Best Buy® Corporate
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