04-02-2020 09:59 AM
Hello,
I've been hearing a lot of reports from friends that their Best Buys are saying they haven't heard about the 4/2 early release event for Resident Evil 3, which can be seen here on Best Buy's video game event page:
My store doesn't open for another 2 hours, but I wanted to reach out to the support staff on this page and see what kind of communication is going out to stores regarding this as it seems retail staff are not being told.
04-02-2020 10:21 AM
Between 3 p.m. and 6 p.m. on Thursday, April 2, you can go to a Best Buy store and be one of the first to get this game for PS4 or Xbox One.
Pre-order online and select Pick up in cart. Your order will be brought to you using Curbside Pickup.
Not so much an event as letting you know how you can get it on release day
04-02-2020 10:34 AM
04-02-2020 02:27 PM
04-02-2020 02:39 PM
04-02-2020 02:58 PM
04-03-2020 09:20 AM
Good morning, everyone,
Thank you for pre-ordering your copies of Resident Evil 3 with us. As someone who’s been looking forward to getting back to Raccoon City myself, I completely understand why you’d want to get your copies of this game as soon as possible.
As mentioned, we were offering an early release event for all copies of Resident Evil 3, for pre-orders that were placed at stores that are still open. If your local Best Buy store was open, and your pre-order had been placed, you should have been able to utilize our Curbside Pickup between 3 p.m. and 6 p.m. to get your copy of the game.
These events are communicated to our stores well in advance of each game’s release to help our stores prepare their pre-orders accordingly, so I’m sorry to hear there may have been a few stores not participating or not aware of this event. If you visited your local Best Buy store and were denied picking up your copy of Resident Evil 3, please reply to this post with that store location, the time of your visit, along with the edition and platform of the game you ordered, so we can follow up with these stores.
Thank you,
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