02-06-2020 05:05 PM
Solved! Go to Solution.
02-06-2020 05:16 PM
Hi there, batmanshady,
Welcome back, and thank you for reaching out about the Resident Evil 3 SteelBook! I know SteelBooks look great on display, so it's awesome to snatch them up whenever possible. It is my understanding that the SteelBook for this title should be added to games pre-ordered before the offer was up on BestBuy.com. Whether this should be reflecting on your order already, or is something you should be on the lookout for between now and release, I'm unsure. Please know that I'll be inquiring about this, and will be sure to update you once I have more details to share.
Regards,
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02-06-2020 05:41 PM
02-06-2020 05:47 PM
Hi there, batmanshady,
Thank you for letting me know that you cancelled and reordered this. If you should need any further assistance, please let us know.
Regards,
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02-09-2020 05:05 PM
Tasha, can you still find out about this and post an answer?
I refuse to cancel and re-order. I placed my order when I still had GCU. In the past, Resident Evil 2 as an example, the steelbook cases were made available to everyone who placed a pre-order before the add-on was announced.
02-09-2020 05:13 PM
Hi, romeoteknik,
Welcome back to the forums.
That steelbook should be added to your order before release, but won't show up on the order until we're much closer to release. There should be no need to cancel and re-order.
Please let me know if you have any other questions.
Sincerely,
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02-12-2020 02:18 PM
Hi placed an order for Resident Evil 3 before the steelbook promo was posted. Will the steelbook be added to my order? I used a $5 reward cert on it and would prefer not to have to cancel it and wait for the points to be reposted before ordering again.
03-22-2020 05:36 PM
03-22-2020 08:14 PM
03-27-2020 01:06 AM