01-18-2019 07:02 AM
This is so frustrating as the steelbook was IN MY ORDER when I ordered but I looked again and it is gone. I seriously hope this doesn't mean I'm not getting one as I was within the timeframe of getting it. Seriously, this is a gift for a resident evil/steelbook lover and I am not about to have this happen because the deal was redacted without my knowledge. Please, someone involved please let us know.
01-18-2019 01:11 PM
I can confirm that we are out of steelbooks for Resident Evil 2 pre-orders and the offer has been removed from BestBuy.com . Pre-order bonuses by their nature are limited in availability and we cannot always guarantee that bonuses will be available up until release day.
If you pre-ordered within the last few days and the steelbook was not on your order, we would not be able to guarantee that you will receive one.
Our apologies for any inconvenience that this may cause you.
|Bill|Senior Social Media Specialist | Best Buy® Corporate|
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01-18-2019 02:09 PM
01-18-2019 04:36 PM