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Posts: 1
Registered: ‎08-18-2019

Redeem Email

I ordered Vc and it says that I was sent an email to redeem my purchase but I never got that email. I need help
Posts: 22,306
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Registered: ‎10-10-2012

Re: Redeem Email

Hello, Taya906,


Virtual Currency seems to be hugely popular with many games, and it obviously has immediate benefits as well, so I understand wanting to get that code as soon as possible!


I’d be happy to check on your order if you still need assistance.  Please keep in mind that orders for digital products can typically take up to 24 hours to go through verification checks on the order, and then processing. 


If you still need assistance, please send me a private message with the full name, email address, phone number, and order number for that virtual currency code.  You can send me a private message by logging into the forum and clicking on the blue button across from my signature on this post.



Bill|Senior Social Media Specialist | Best Buy® Corporate
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