02-07-2023 12:37 AM
02-07-2023 12:42 AM
02-07-2023 12:46 AM
02-07-2023 11:05 AM
Welcome to our Best Buy Community Forums.
I know how excited my family gets when they order new games, as I'm sure you were when you pre-ordered Hogwarts Legacy. So, I can understand the disappointment of being unable to access your download during the anticipated time frame. I'd be happy to look into this for you. Simply send a private message that includes your full name, phone number, email address, and order number.
I look forward to working with you.
|Tina|Senior Social Media Specialist | Best Buy® Corporate|
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