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TinaB-BBY
Social Media Specialist
Posts: 152
Topics: 1
Kudos: 16
Solutions: 10
Registered:
11-24-2021
Hi, juansnkrs23,
Welcome to our Best Buy Community Forums.
I know how excited my family gets when they order new games, as I'm sure you were when you pre-ordered Hogwarts Legacy. So, I can understand the disappointment of being unable to access your download during the anticipated time frame. I'd be happy to look into this for you. Simply send a private message that includes your full name, phone number, email address, and order number.
I look forward to working with you.
Kind regards,
 | Tina|Senior Social Media Specialist | Best Buy® Corporate As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support | | |
