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Posts: 1
Registered: ‎12-27-2018

Re: Steam gift card not working

I am having the same problem
Posts: 2,152
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Registered: ‎08-08-2017

Re: Steam gift card not working

Hi Bianca,


Thank you for reaching out to us here on the forum regarding your Steam Gift Card purchase.  I love to give and receive gift cards, no matter the time of year.  They’re basically free money!


Upon reviewing the private message you sent us, I noticed the order in question is not under your name.  Best Buy's Privacy Policy governs how we must protect our customers' personal information and under what circumstances it may be shared.  With apologies, as you are not the purchaser listed on this order, I am unable to share any information about it with you.  The original purchaser is welcome to contact us for further assistance by creating their own forum profile, or contacting 1-888-BEST-BUY (237-8289).


I’m grateful you took the time to join our community.

Sam|Retired Social Media Specialist | Best Buy® Corporate
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