Gaming Support

[Fryguy61]

I purchased Shantae and the seven sirens and there was no code on my receipt. The version with the plush doll.
Wendell {removed per forum guidelines}
{removed per forum guidelines}
{removed per forum guidelines}

{removed per forum guidelines}

Thanks

[CalebH-BBY Social Media Specialist]

Hi there, Wendell!

Thank you for taking the time out of your day to write to us on our community Forums! I can definitely understand the concern in not receiving the game code with this purchase. I know I'd be confused/frustrated. Please know that this is a known issue that our Gaming Support team is currently working to resolve as quickly as possible. However, in the meantime, I'd be happy to help you out with this. 

We did have to pull down your personal information from the public message, for your privacy. To get started, could you please reach out to me through a Private Message and verify your full name, phone number and email address? From there, we can get started. You can find the Private Message button to the right of my name.

I look forward to hearing back from you!